Terms and Condition

Terms and Condition of Use | Updated 8/29/2022

Who We Are

Welcome to Scudin.com. Scudin.com is an Online Store and/or Online Marketplace. Our website address is: https://scudin.com or www.scudin.com the mobile application (the "Site") for your online shopping and other E-Commerce related services. Please review our Privacy Notice, which also governs your visit to and use of the Site, to understand our practices.

This terms and conditions of use ("Policy") describes how www.scudin.com and its subsidiaries or affiliates ("We", "we", "us", “our Online Store”, our Online Marketplace”, “our Vendors”, “our Sellers”, or "Scudin.com") may use and disclose information that we may collect about you through the Site when you interact with it through your registration, online purchases and shopping experience.

 

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If we provide any contact form on the site, you may choose to fill out a contact form. We collect information from you when you complete a form to receive information through our site. We may use the information we collect from you when you sign up to receive information, respond to marketing communications, surf the website, or use certain other site features to optimize your experience and help you make informed decisions about your technology.

Collection and Use of Personal Information: When you use the Site to register, shop, or to apply for jobs on www.scudin.com, we may collect certain “Personal Information,” which is information that identifies you as an individual or relates to an identifiable individual. The categories of Personal Information we may collect include: your name and contact information (email, address and phone number, including but not limited to your credit card information), your product search criteria and preferences, your shopping experiences, including your shopping lifestyle and history, your job history: for career purposes, your skills, reference information, background information, other information contained in your resume, or any login ID or email address and password created and provided by you. By providing your mobile phone number, email, and other Personal Information to us, you opt in and consent to receive marketing communication updates through text messages and email messages from us, which includes but is not limited to text messages or email messages sent through an automatic telephone dialing system or automated email system to you for shipping confirmation status, product delivery status, and returns confirmation updates. Consent to receive marketing text messages or emails is not required as a condition of purchasing any products or services from us. If you do not wish to receive marketing communication text messages and emails, do not provide us with your mobile phone number or email or other identifiable Personal Information for marketing and communication purposes.

We use Personal Information to register you with the Site, to provide you with information regarding your online shopping experience with Scudin.com as well as for employment opportunities and career-related information, and to otherwise provide you with requested information for our online products or services. We may from time to time use your Personal Information to send you automated email messages, text messages (message and data rates may apply), or marketing materials regarding our Vendor products and services or the newer products updates in our Online Store. We also use your Personal Information to update you from the recent online purchases and experiences you had with the Site. Other communications may be employment information where necessary. We may also use Personal Information for our business purposes, such as data analysis, audits, and for the purpose of improving our products and services delivery system processes.

Disclosures of Personal Information

Who we share your data with: Scudin.com may disclose Personal Information to third parties in the following circumstances: (1) to our third-party service providers who perform business functions and services on our behalf; (2) to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (a) comply with the law requiring such disclosure; (b) protect the rights or property of Scudin.com or its affiliated companies; (c) prevent a crime, such as credit card fraud, unauthorized purchases, and/or any Vendor abuse of the use of our Online Marketplace, and to protect national security; or (d) protect the personal safety of the users, our customers, and Vendors or the public. We also may disclose or transfer information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings where necessary to facilitate our corporate business practices).

Collection and Use of Other Information

Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect Other Information in a variety of ways, including but not limited to:

Social Media Platform: We may collect certain information about you when you follow us on any social media platform, including Facebook, Pinterest, Instagram, LinkedIn, Twitter, YouTube, Vendor sites, Scudin.com, Google (such as when you review our products and services), and other affiliated marketing platforms. The information we collect through these social media platforms are used to update the quality of our products and services and to improve our business practices to give you the best shopping experience when you shop at Scudin.com.

Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version. We use this information to ensure that the Site functions properly.

Using cookies: Cookies are pieces of information stored on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, registrations, submissions, items you viewed, purchases, demographics, information requests, language preferences, and other traffic data. We use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about your use of the Site to enhance its functionality, understand how it is used and assist us with resolving questions about it in relation to your online shopping experience. We may also use cookies and other technologies in online advertising campaigns to track responses to our ads.

If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies, or be given the choice of declining or accepting a particular cookie (or cookies) from a particular site. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Site.

Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of Site users and email recipients, market our services to you, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.

Analytics. We use third-party analytics providers such as Google Analytics, on the Site. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

IP Address: Your IP Address is a number that is automatically assigned to your computer by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Site, along with the time of the visit and the pages visited. We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Site. We may also derive your approximate location from your IP Address.

Please note that we may use and disclose Other Information for our business purposes.

Other Tracking Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

We are using some inbuilt analytic technology on the Site including Google Analytics and Facebook Pixel technology for data collection and aggregation to better understand and remarket to our visitors. Your use of the site mean you consent to the Terms and Conditions of Use of the site without option to opt out of these services. Please visit the Scudin.com Privacy policy page for more information.

 

Who We Share Your Data With

We keep up with compliance by keeping your online privacy private. Thus, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by sending us a data deletion request ticket under support ticket on your account dashboard. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

As best practices and to keep the Site safe, visitor comments may be checked through an automated spam detection service. The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

Your contact information

If you have any questions or concerns about this Terms and Conditions of use of the site and Privacy Policy, the practices of this site, or your dealings with this site or the U.S. Fair Information Practices and the GDPR compliance, please contact us by submitting a support ticket webmaster and that will be reviewed by Scudin.com compliance team.

Additional information

Your acceptance of these terms and condition of use of Scudin.com Online Marketplace: By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

How we protect your data

We protect you and your data while using Scudin.com means: Sensitive and private data exchange between the Site and its Users happens over a SSL secured socket communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with both HIPAA vulnerability standards to keep your protected health information secure, and with PCI vulnerability standards to keep your payment card data secure in order to create a risk-free environment as possible for users on the platform.

What data breach procedures we have in place

To meet the standards of regulatory compliance procedure on data breach occurrence, Scudin.com will notify the users of the site via email within 7 business days should a data breach occur. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

What third parties we receive data from

Occasionally, we receive data about users from third parties, including advertisers. This information is included within the section of your privacy policy dealing with third party data. For more information on third party data, visit our privacy policy page.

What automated decision making we make with user data

We do use cookies, as referenced above. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you accept or allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future to serve all our users better.

 

Changes To This Policy

Scudin.com has the express right and discretion to update this terms and conditions of use of the site contents at any time, and any changes made will be in accordance with the U.S. Fair Information Practices and the GDPR. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of any subsequent modifications we make on the policy.

 

GDPR Statement

Information & disclosures of personal data under GDPR: GDPR compliance requires that personal data from the EEA is subject to special protection. GDPR also provides EU-based individuals with certain individual rights with respect to their personal information. We will make all reasonable efforts to abide by GDPR and provide at least the same level of data protection for personal data received and processed from the EU as the privacy protections set forth in Scudin.com terms of use including our privacy policy. We will also make reasonable attempts to accommodate requests by Data Subjects to exercise GDPR rights. Where necessary and appropriate, we have implemented organizational and technical measures that include internal data protection policies and maintaining documentation on our processing activities to make sure the GDPR compliance standards are kept by us.

Frequently Asked Questions

It means you must be signed up first and then login to your account before you can be granted access to the page where the information you are looking for can be accessed.

The seller’s commission is automatic when the seller’s account is properly set up and the seller is verified as the original owner of the named business or entity associated with the vendor account on scudin.com. When the vendor account is not properly set up with the vendors payment information, withdrawal won’t be automatic. Hence, the seller can only withdraw 50% of their commission after the customer’s purchase order is delivered to the customer. The other 50% is remitted to the seller after the Return Policy period is expired. At this point, the customer purchase order is deemed to be complete, and the seller can then get the full commission for those sales. You can find this information on our Return Policy page. This hold is necessary because it reduces abuse of sales and it helps Scudin.com to manage customer’s refunds order in a more efficient and timely manner, which leaves our customers highly satisfied in scudin.com customer service.

Yes, there is a refund policy for Ethos Account Subscription after purchase. That is, Ethos Account is a refundable purchase and it's prorated depending the period of cancelation. The user of the Account has the express right to cancel the subscription at any time if the user thinks he or she can no longer make use of the service.

Anybody can buy products on Scudin.com Marketplace. To make it easier for the customer and for the customer to have best shopping experience with faster fulfilment rate, a customer can choose to buy items from a vendor who sells products on Scudin.com Marketplace within the customer’s specified region. This way the customer can receive their order faster.

Yes, the seller is obligated to let the customer know when they can return any item they purchase with a full refund. The seller is required to state the item’s Return Policy period on the description page, where the item is listed so that the customer can see it and be aware of the period they can make any return if necessary for such purchase. You can access the information about Scudin.com return policy on our Terms & Condition page.

You can cancel your seller’s subscription anytime you decide not to sell your products on Scudin.com Marketplace. You can't get a refund for your subscription when you cancel within a free trial period (you can start with the Basic Plan and use it for the trial period and upgrade later). After this period, no refund will be issued.

Scudin.com Return Policy period is within two weeks to 30 days from the delivery date for customer purchase order, depending on the category of item(s) the customer purchased. A seller can choose their own Return Policy period based on their business needs. Refer to Scudin.com Return Policy page here: Customer Terms of Service and Conditions of Sale for more information.

Yes, a seller can only choose from Scudin.com selected third party fulfilment centers located within the seller’s shipping zone or region to fulfil customer’s order.

Ethos Account covers part of seller’s fulfilment obligation. When a seller subscribes for Ethos Account, Scudin.com will take responsibility of fulfilling the customer’s orders from the seller, for items weighing <1lb up to 20lb (<1kg to 9.072kg) on standard shipment rate. There is additional shipment fees for items weighing more than 20lb or 9.072kg, and when overnight shipment is required or used to fulfil customer’s order. Find more information about Fulfilment by Scudin.com.

A seller who does not have Ethos Account will handle all customer shipping and return orders. That is, the seller will be responsible for fulfilling all customer’s order. To get full fulfilment coverage from Scudin.com, you will need our Ethos Premium account during the vendor’s sign up and onboarding.

Yes, in certain scenario an approval may be required to sell within the listed categories, to protect the customer shopping experience and to allow the customers shop with ease of mind and confidence on Scudin.com Marketplace.

In this case, you can list your product on the “Uncategorized Items” category. This is available to sellers for products that do not clearly fit within the existing categories. Note: Do not place items in the Uncategorized Items category that can appropriately fit under one of the listed categories.

The commission you get as a seller depends on the category of products you are selling. Each product you sell on Scudin.com Marketplace falls within a certain category with the corresponding referral fee affix to them. You can access the information about the fees and pricing (Referral Fee Schedule when you become a vendor) on your seller dashboard.

We have two basic plans you can choose from if you decide to sell on Scudin.com Marketplace. One is the individual (basic) plan, and the other is a professional (business) plan. We also have Ethos Premium plan which comes with a lot of benefits to it, including fulfilment that is handled by Scudin.com. To access the information on both plans, visit the Sell on Scudin page to get started. For the additional selling fees, you will need to login to your seller dashboard to view the breakdown of each item category referral fees we charge on each sales.

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